Where we ship
Online checkout is configured for Canadian delivery addresses. Orders are dispatched from Canada. We do not offer international shipping at this time.
Rates and free shipping
A flat shipping rate of $25 CAD applies to eligible orders below $250 CAD. Eligible orders of $250 CAD or more receive free standard shipping. The checkout displays the available rate after a complete Canadian address is entered.
Processing and tracking
Orders are normally prepared on business days. Dispatch timing may change during holidays, severe weather, inventory review, or address verification. A tracking reference is provided when the carrier accepts the parcel. Carrier scans can take time to appear.
Delivery issues
Check the delivery address before submitting the order. If tracking shows a delay, damage, or delivery exception, retain the packaging and contact support with the order number and photographs when relevant. See the Shipping Policy for the full policy.
